Privacy Policy

Last Updated: July 15, 2023

At CSFloArt Gallery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We collect certain information automatically as you navigate through our website using various technologies, including cookies, web beacons, pixel tags, and similar tracking technologies.

2.3 Third-Party Sources

We may receive information about you from other sources, including publicly available databases, social media platforms, or third parties from whom we have purchased data. We may combine this information with the data we collect from you directly.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process transactions and send related information, including confirmations and invoices
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to your comments, questions, and requests
  • Send you marketing communications about exhibitions, events, and other news
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our website
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights, property, or safety of CSFloArt Gallery, our users, or others
  • Comply with applicable laws, regulations, or legal processes

4. How We Share Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

4.3 Legal Requirements

We may disclose your information where we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of CSFloArt Gallery, our customers, or others.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request access to your personal information
  • Correction: You may request that we correct inaccurate or incomplete information
  • Deletion: You may request that we delete your personal information
  • Restriction: You may request that we restrict the processing of your information
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format
  • Objection: You may object to our processing of your personal information

To exercise your rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be subject to certain limitations and exceptions under applicable law.

7.1 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Following the unsubscribe instructions included in each marketing email
  • Sending us an email stating your request to info@csfloart.com
  • Contacting us using the information provided in the "Contact Us" section

Please note that you will continue to receive transactional messages related to our services, even if you opt out of marketing communications.

7.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features or services of our website.

8. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including personal data, to Germany and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@csfloart.com
  • By mail: CSFloArt Gallery, 541 Morgan Court, Lake Dave, SK2 5XT, Germany
  • By phone: +449890768809